You can pay via PayPal, credit card, ApplePay, iDEAL, GiroPay, Klarna: Pay later or Sofortüberweisung. This is very easy to do by choosing a payment method at checkout. You can currently only pay for a subscription with PayPal.

Only one discount code can be redeemed per order. Discount promotions cannot usually be combined with one another. You can find more information at discount and promotional conditions.

As a rule, we can no longer apply a discount code after an order has been completed.

Depending on whether your order has already been processed, we may be able to adjust the address. In this case, please contact our team as soon as possible.

All orders are usually processed within 24 - 48 hours and handed over to the shipping service provider. Experience shows that delivery times within Germany are around 3 - 5 working days, and delivery to other European countries is around 3 - 7 working days. During promotional periods or when there is an increased volume of orders and shipping, processing and delivery times may be longer.

For orders over €50.00, shipping is free within Germany. You can find an overview of all shipping costs here.

We usually send our packages with DHL. You will receive the tracking code to track the shipment with our confirmation email as soon as your package is on its way. This way you can find out where your package is at any time.

It is generally possible to cancel your order. In this case, please contact us as soon as possible at service@smartsleep.com to our team.

We are sorry if something went wrong during packing or transport. Please send us an email to service@smartsleep.comso that we can quickly find a suitable solution.

You need an active customer account to manage your subscription yourself. Register with your email address or log in to your existing account. Under "My Subscriptions" you have access to all functions to manage your payment details or delivery addresses and to edit, pause or cancel your subscriptions.

Please note: To access a subscription, the
Your account email address with the email address you used when ordering your subscription
specified email address.

Are you having trouble managing your subscription? Simply contact us at info@smartsleep.com and we are happy to help you at any time!

Click in the menu or top right next to the search field on My Account and simply register with your email address.

Simply go to the checkout as usual and enter the 16-digit code of your gift voucher at checkout. If your order does not cover the entire voucher value, the remaining amount will remain as credit on your gift card.

Yes, as long as you still have credit you can
Use the gift voucher as often as you like.

Yes, that is possible. Simply enter your discount code and then the 16-digit code of your gift card at checkout.

We will be happy to inform you about your gift voucher balance at any time. Simply write a short email to info@smartsleep.com.

Yes, you can use your gift card for the first payment of your subscription. All subsequent payments cannot be made using a gift card.

You can find an overview of our nutritional supplements here or under the menu item Advice.

smartsleep® is the brand for a restful sleep. Developed by former sleep researcher Dr. Markus Dworak, smartsleep® stands for innovative products for your sleep. Our products are developed together with experts and manufactured in Germany under high quality standards.

From sleep research. For you.

Dietary supplements are used to supplement the normal diet and prevent nutrient deficiencies. Under "normal" everyday conditions and with the help of a balanced diet, the body is usually supplied with all the important nutrients in sufficient quantities. However, if we are under physical or psychological stress, for example due to little sleep, increased workload or less rest time, or if we neglect our daily diet, for example on business trips, the body's increased nutritional needs can no longer be met. In these cases, dietary supplements help to meet the body's nutritional needs in a simple and safe way in order to keep it healthy and efficient.

The use of dietary supplements is generally not recommended for children and adolescents.

Our smartsleep® nutrient complexes consist of vitamins, minerals, amino acids and other natural ingredients that have been specially tailored to each product. The dosage of the individual ingredients is also related to the applicable nutrient reference values ​​(NRV) and the daily recommended intake for adults. In addition, food supplements are generally aimed at people who have an increased need for nutrients (e.g. due to stress, intensive exercise or lack of sleep) or whose nutritional needs cannot be met by a balanced and healthy diet. Children and adolescents are among the
Usually not for this target group.

Your body recovers while you sleep and needs important nutrients to do so. Our supplements were specially developed for the night and provide the body with nutrients exactly when it urgently needs them. They are also taken before sleeping, as many nutrients cannot be permanently stored in the body.

All smartsleep® food supplements are manufactured in certified production facilities in Germany under strictly controlled conditions. Production is carried out in strict accordance with legal requirements and in compliance with the highest quality and hygiene standards. We also attach great importance to sustainability and the use of high-quality raw materials. For reasons of quality and durability, we unfortunately cannot completely do without light and oxygen-impermeable packaging. However, we already use 100% recyclable material and are always looking for new solutions.

When taking the smartsleep® liquids (ORIGINAL, IMMUNE,
BEAUTY, BEAUTY NIGHT ELIXIR) After consulting a doctor, no problems are to be expected during pregnancy or while breastfeeding. These are food supplements that only contain safe ingredients. If you take other food supplements or vitamin preparations in addition to smartsleep®, the recommended daily dosage of individual nutrients may be exceeded. If you are unsure, you should ask your doctor for final advice.

smartsleep® capsules (SLEEP+ and RELAX & SLEEP) as well as the smartsleep® SLEEP SPRAY are not recommended for use during pregnancy and breastfeeding. If you are unsure, you should ask your doctor for final advice.

Our products should be stored in a cool, dry place. Direct sunlight and temperatures below 5°C and above 35°C should be avoided.

smartsleep® consists of natural ingredients that have an influence on the best-before date of the products. As a rule, our products always have an unlimited shelf life of several months after delivery. The exact best-before date is also printed on the packaging.

Yes, even after the best-before date has expired, our food supplements can still be taken safely for up to 2-3 months.

All our products are generally produced with a sufficiently long best-before date (BBD). The best-before date
is the date until which a product at least can be stored and consumed without losing its specific properties.

Our food supplements contain many natural ingredients that are subject to natural degradation over time. After the expiration date, some vitamins and minerals may be present in lower concentrations in the products. This does not mean that our products must be disposed of immediately after the expiration date. The food supplements can be consumed without hesitation even after the expiration date, although their effectiveness may be slightly reduced.

With two exceptions, all smartsleep® food supplements are vegan.

smartsleep® BEAUTY and smartsleep® BEAUTY NIGHT ELIXIR contain high-quality collagen hydrolysate of maritime origin and are therefore not vegan.

smartsleep® ORIGINAL is a specially developed nutrient complex (food supplement) that is taken before sleeping. The
The nutrients contained in smartsleep® ORIGINAL contribute, among other things, to
normal function of the nervous system (magnesium), support the
Energy metabolism (vitamin B6), protect the cells from oxidative
Stress (vitamin B2) and help reduce fatigue and
Fatigue in (riboflavin).

smartsleep® BEAUTY consists of important vitamins, minerals and
Amino acids and the two essential beauty nutrients collagen and
Hyaluronic acid, which promotes the natural regeneration of skin, hair,
Support nails and connective tissue.

The smartsleep® BEAUTY NIGHT ELIXIR contains the same vitamins
and minerals, but is characterized in comparison by a higher content of collagen and hyaluronic acid and contains other high-quality premium beauty nutrients such as ceramides, coenzyme Q10 and bamboo extract with a high content of silicon.

At a glance: comparison of ingredients

You can find an overview of our pillow models here or under the menu item Advice.

Which pillow is ideal for you depends on your sleeping habits, your body constitution and your individual needs. These factors influence the choice of shape, degree of firmness, size and height of your pillow and determine special requirements, for example whether the pillow should have special support functions or be easy to transport.

In our sleep magazine you will find detailed information about different types of pillows and our pillow advisor helps you find the right pillow.

The right pillow height meets your personal support needs and is based on your preferred sleeping position as well as the shape of your head, shoulders and neck.

How to determine the optimal pillow height: If you sleep on your back, stand upright backwards against a wall (if you sleep on your side, stand on your side), do not lean against it and keep your head straight. The distance between the wall and your head will then roughly correspond to your personal support needs and is best measured with the help of a tape measure and another person.

Our smart® PILLOWS are specially developed for different sleeping positions and differ in their support, shape, size and application options. You can find simple and quick help in choosing your smart® PILLOW as well as further information on our product features in our practical pillow advisor. You can find exact details about your desired pillow directly on the respective product page in our onlineshop.

In order to obtain particularly high-quality and long-lasting products, we only use the most modern and high-quality materials. All our textiles have been tested for harmful substances and are certified with the OEKO-TEX STANDARD 100.

The smart® SOFT PILLOWS consist of an innovative synthetic filling made of sustainable PrimaLoft® Bio™ fiber and a cover made of 100% cotton.

All other smart® PILLOWS are made from certified viscoelastic memory foam from the CosyPur® brand, which is characterized by optimal support, effective adaptability to individual pressure, high germ resistance and the maintenance of efficient thermal management. The standard pillowcase supplied here is made from an elastic material mix of polyester and viscose (65% / 35% or 60% / 40%).

The smart® PILLOW CASES, which can be purchased separately, are made of 100% cotton.

Each smart® PILLOW is currently available in a standard size and firmness corresponding to the model. We are constantly developing our products and are confident that we will be able to offer additional and individual product features in the future.
You can find an overview of all smart® PILLOWs in our pillow advisor.

Yes, all smart® PILLOWS are ideal for allergy sufferers. The breathable and anti-allergic memory foam and the high-quality synthetic fibers are free from harmful substances (OEKO-TEX Standard 100) and are characterized by a high resistance to mites and germs. The smart® PILLOW CASES are also made of durable cotton and are easy to change and clean.

We attach great importance to innovative materials, a perfect ergonomic shape and high-quality workmanship.

For our pillow range, we primarily use the high-quality viscoelastic memory foam CosyPur® from BASF. The fundamental difference between CosyPur® foam and other foams is its strong open cell structure, which allows for permanent air circulation in the pillow. This creates a pleasantly cool microclimate, preventing heat build-up and perspiration.
The foams used in the smart® PILLOWS guarantee optimal
Pressure relief for the body and ensure maximum comfort when lying down. In addition, the smart® PILLOWs are characterized by excellent long-term usage properties and a high durability.

Each smart® PILLOW is developed and manufactured by a competent team of sleep researchers, product designers and specialized producers and undergoes several quality tests. All smart® products meet the OEKO-TEX STANDARD 100.

Yes, this is possible. After receiving your order, you have up to 30 days Time to test your smart® PILLOW and try it out. If you are not satisfied with your choice, you can return the pillow to us in its original packaging within 30 days without giving any reason. You can find more information about the return process here in the FAQ under Delivery, Returns & Refunds or our cancellation policy.

For smart® PILLOWS with foam core, we recommend regular airing as well as changing and washing the pillowcases. The foam core itself is not washableThe surface of the foam core can be carefully cleaned with a damp cloth as required. Then allow it to dry sufficiently.

The smart® SOFT PILLOW should be shaken and aired daily. The pillow is also washable up to 60 °C and suitable for tumble drying. We recommend drying in a dryer to ensure the filling dries thoroughly.

It is normal for memory foam pillows to have a new smell immediately after unpacking and may smell a little unpleasant at first. The slightly chemical smell typically occurs during the production of the foam and is harmless to health and not harmfulAll smart® PILLOWs are made of certified materials that have been tested for harmful substances and are manufactured under controlled conditions
produced.

We recommend airing the smart® PILLOW for up to 24 hours after unpacking so that the foam can expand freely and unwanted odors can evaporate.

In the first years of life, children should lie flat on their backs in bed and only sleep with a pillow from the age of 3 to 4 years. smart® KIDS ERGONOMIC PILLOW is recommended for children aged 3 to 8 years due to the different heights of the cushion sides and the rather soft degree of firmness. The slightly firmer smart® KIDS COMFORT PILLOW is ideal for children aged 4 to 10 years.

! Growth and physical development can vary greatly among children. Despite the age recommendation, you should always check whether your child can adopt a neutral and comfortable sleeping position on their pillow and whether the pillow really feels comfortable.