Cancellation guideline

information
By subscribing, you will automatically receive recurring deliveries. You choose the delivery frequency when you sign up. Your payment details are stored securely; you will receive an invoice for each delivery.

Minimum terms

• Basic Subscription: The purchase of a subscription without a price advantage, designated as a 'Basic Subscription,' requires a minimum term or a minimum number of three deliveries. The basic subscription can be canceled at any time after the minimum term has expired.

• Saver Subscription: The conclusion of a subscription with a price advantage, declared as a 'Saver Subscription,' requires a minimum term or a minimum number of three deliveries. The Saver Subscription can be canceled at any time after the minimum term has expired.
  

Managing and editing a subscription
If you have a customer account, you can manage your subscription yourself and view, pause, or cancel it at any time. To do so, log in to your customer account on our homepage. To access a subscription, the email address of the customer account must match the email address provided when ordering the subscription. Under "My Subscriptions," you will then have access to all functions for managing your subscription, payment details, and delivery addresses. If you do not have a customer account or are having difficulties managing your subscription, you can contact us by phone or email at any time. info@smartsleep.com wenden.

Order, cancellation and return
For more information about ordering, returns and refunds, please see our Cancellation policy and the Terms and Conditions.