You can pay via PayPal, credit card, Google Pay, iDEAL, Klarna: Pay later, or Sofortüberweisung. It's easy to do by choosing a payment method during checkout. Currently, you can only pay for subscriptions with PayPal.

All orders are generally processed and handed over to the shipping service provider within 24-48 hours. Delivery within Germany typically takes approximately 2-4 business days, while delivery to other European countries takes approximately 3-5 business days. During promotional periods or periods of increased order and shipping volume, longer processing and delivery times may occur.

Only one discount code can be redeemed per order. Discount promotions cannot generally be combined. For more information, see Discount and promotional conditions.

Unfortunately, we are generally unable to apply a discount code once an order has been completed.

Depending on whether your order has already been processed, we may still be able to adjust the address. In this case, please contact our team as soon as possible.

E-mail: service@smartsleep.com

For orders over €50.00, we offer free shipping within Germany. You can find an overview of all shipping costs here here.

We usually ship our packages with DHL. You'll receive the tracking code with our confirmation email as soon as your package is on its way. This way, you can always find out where your package is.

Cancellation of your order is generally possible. In this case, please contact us as soon as possible at service@smartsleep.com to our team.

No. We do not offer direct exchanges. If your
If the product you want is available, you can order it online at Shop
You can return the unwanted item to us and, of course, receive a full refund. You have the option to return your goods to us within 30 days of receipt.

We apologize if anything went wrong during packing or transport. Please email us at info@smartsleep.comso that we can quickly find a suitable solution.

If you are not happy with your smartsleep® order, we offer you the option of returning your order. Pillows in their original packaging and sealed supplements can be returned to us within 30 days. You can find all the information HERE

Once your return has arrived with us, you will receive a confirmation from us.

We usually need a maximum of 14 days to process your return after receipt of the return. This may vary depending on the Sales actions. You will receive a notification with the refund after processing.

It is best to keep your postal receipt as proof until the refund has been processed.

Click on the menu or in the top right corner next to the search field My Account and simply register with your email address.

With a customer account, you can easily log in for faster checkout on your next order, save your delivery and payment information, and manage all subscriptions and orders yourself.

With your registration you are also automatically a member of our smartsleep® CLUB and join the free loyalty program! Here you can easily collect loyalty points and redeem them for exclusive rewards and discounts. Further information about smartsleep® CLUB you will find here.

Simply proceed to checkout as usual and enter the 16-digit code of your gift card during checkout. If your order doesn't cover the entire voucher value, the remaining amount will remain as credit on your gift card.

Yes, as long as you still have credit, you can use your gift voucher as often as you like.

Yes, that's possible. Simply enter your discount code first during checkout, followed by the 16-digit code from your gift card.

We'll be happy to inform you about your gift card balance at any time. Simply send a short email to info@smartsleep.com.

Yes, you can use your gift card for the first payment of your subscription. All subsequent payments cannot be made using a gift card.

smartsleep® is the brand for restful sleep. Developed by former sleep researcher Dr. Markus Dworak, smartsleep® for innovative products for your sleep. Our supplements are developed in collaboration with experts and manufactured in Germany to high quality standards. From sleep research. For you.

Dietary supplements are used to supplement a normal diet and prevent nutrient deficiencies. Under "normal" everyday conditions and with the help of a balanced diet, the body is usually supplied with all important nutrients in sufficient quantities. However, if we are under physical or psychological stress, for example, due to lack of sleep, increased workload, or reduced rest periods, or if we neglect our daily diet, such as while traveling for business, the body's increased nutrient requirements can no longer be met. In these cases, dietary supplements help to meet the body's nutrient needs in a simple and safe way to keep it healthy and productive.

The use of dietary supplements is generally not recommended for children and adolescents.

Our smartsleep® nutrient complexes consist of vitamins, minerals, amino acids, and other natural ingredients that have been specially formulated for each product. The dosage of the individual ingredients is also related to the applicable nutrient reference values ​​(NRV) and the daily recommended intake for adults. Furthermore, dietary supplements are generally aimed at individuals with increased nutrient requirements (z.B. due to stress, intense exercise or lack of sleep) or whose nutritional needs cannot be met through a balanced and healthy diet. Children and adolescents are among the
Usually not for this target group.

Your body recovers during sleep and needs important nutrients to do so. Our supplements are specifically designed for nighttime use and provide the body with nutrients precisely when it most needs them. They are also taken before sleep, as many nutrients cannot be permanently stored in the body.

All smartsleep® nutritional supplements are manufactured in certified production facilities in Germany under strictly controlled conditions. Production is carried out in strict compliance with legal requirements and the highest quality and hygiene standards. We also place great value on sustainability and the use of high-quality raw materials. For reasons of quality and durability, we unfortunately cannot completely do without light- and oxygen-impermeable packaging. However, we already use 100% recyclable materials and are constantly looking for new solutions.

When taking the smartsleep®-Liquids (ORIGINAL, IMMUNE,
BEAUTY, BEAUTY NIGHT ELIXIR) After consulting a doctor, no problems are to be expected during pregnancy or while breastfeeding. These are dietary supplements that consist exclusively of safe ingredients. If, in addition to smartsleep® other dietary supplements or vitamin preparations, the recommended daily intake of certain nutrients may be exceeded. If you are unsure, you should consult your doctor for final advice.

smartsleep® capsules (SLEEP+ and RELAX & SLEEP) and the smartsleep® SLEEP SPRAY are not recommended for use during pregnancy or breastfeeding. If unsure, consult your doctor for definitive advice.

Our products should be stored in a cool, dry place. Avoid direct sunlight and temperatures below 5°C and above 35°C.

smartsleep® consists of natural ingredients that influence the best-before date of the products. Our products generally have an unlimited shelf life of several months after delivery. The exact best-before date is also printed on the packaging.

Yes, even after the best-before date has expired, our dietary supplements can still be taken safely for up to 2-3 months.

All our products are generally produced with a sufficiently long best-before date (BBD).
is the date until which a product at least can be stored and consumed without losing its specific properties.

Our dietary supplements contain many natural ingredients that are subject to natural degradation over time. Therefore, after the expiration date, some vitamins and minerals may be present in the products at lower concentrations. This does not mean that our products must be disposed of immediately after the expiration date. Although their effectiveness may be slightly reduced, the dietary supplements can be safely consumed even after the expiration date.

smartsleep® BEAUTY and smartsleep® BEAUTY NIGHT ELIXIR contain high-quality collagen hydrolysate of marine origin and are therefore not vegan.

smartsleep® ORIGINAL is a specially developed nutrient complex (food supplement) that is taken before bedtime.
in smartsleep® ORIGINAL nutrients contribute, among other things, to
normal function of the nervous system (magnesium), support the
Energy metabolism (vitamin B6), protect the cells from oxidative
Stress (vitamin B2) and contribute to the reduction of fatigue and
Fatigue in (riboflavin).

smartsleep® BEAUTY consists of important vitamins, minerals and
amino acids and the two essential Beauty-nutrients collagen and
Hyaluronic acid, which promotes the natural regeneration of skin, hair,
Support nails and connective tissue.

The smartsleep® BEAUTY NIGHT ELIXIR contains the same vitamins
and minerals, but is characterized by a higher content of collagen and hyaluronic acid and contains other high-quality premiumBeauty-Nutrients such as ceramides, coenzyme Q10 and bamboo extract with a high silicon content.

At a glance: Comparison of ingredients

Yes, some of our products combine very well and can be taken simultaneously or together without hesitation. Due to the high dosage of some vitamins and nutrients, you should Liquids (ORIGINAL / IMMUNE / BEAUTY / BEAUTY NIGHT ELIXIR) do not combine with each other and you per night always for each a liquid nutrient mix.

This is how you can smartsleep® products can be easily combined:

* SLEEP+ Sleep capsules + 1 liquid

* RELAX & SLEEP Relaxation capsules + 1 liquid

* SLEEP SPRAY + 1 liquid

* SLEEP+ Sleep capsules + RELAX & SLEEP Relaxation capsules

* SLEEP+ Sleep capsules + RELAX & SLEEP Relaxation capsules + 1 liquid

* SLEEP SPRAY + RELAX & SLEEP Relaxation capsules

* SLEEP SPRAY + RELAX & SLEEP Relaxation capsules + 1 liquid

Which pillow is ideal for you depends on your sleeping habits, body constitution, and individual needs. These factors influence the choice of shape, firmness, size, and height of your pillow, as well as specific requirements, such as whether the pillow should have special support features or be easy to transport.

In our Sleep magazine you will find detailed information about different types of pillows and our Pillow Advisor helps you find the right pillow.

The right pillow height corresponds to your personal support needs and is based on your preferred sleeping position as well as the shape of your head, shoulders and neck.

How to determine the optimal pillow height: If you're a back sleeper, stand upright against a wall (if you're a side sleeper, stand sideways), don't lean against it, and keep your head straight. The distance between the wall and your head will then roughly correspond to your personal support needs and is best measured with the help of a tape measure and another person.

Our smart® PILLOWS are specially designed for different sleeping positions and differ in their support, shape, size, and application options. Simple & quick help in choosing your smart® PILLOWs and further information about our product features can be found in our practical Pillow Advisor. You can find detailed information about your desired pillow directly on the respective product page in our Onlineshop.

To ensure exceptionally high-quality and long-lasting products, we use only the most modern, high-quality materials. All our textiles have been tested for harmful substances and are certified according to the OEKO-TEX STANDARD 100.

The smart® SOFT PILLOWS consist of an innovative synthetic filling made of sustainable PrimaLoft® Bio™ fiber and a cover made of 100% cotton.

All other smart® PILLOWS are made from certified viscoelastic memory foam from the CosyPur® brand, which is characterized by optimal support, effective adaptability to individual pressure, high germ resistance, and efficient thermal management. The standard pillowcase included here is made of a stretchy material blend of polyester and viscose (65%/35% or 60%/40%).

The separately available smart® PILLOW CASES are made of 100% cotton.

Each smart® PILLOW is currently available in a standard size and hardness corresponding to the model. We are constantly developing our products and are confident that we will be able to offer additional and customized product features in the future.
An overview of all smart® PILLOWYou can find it in our Pillow Advisor.

Yes, all smart® PILLOWS are ideal for allergy sufferers. The breathable and hypoallergenic memory foam and the high-quality synthetic fibers are free from harmful substances (OEKO-TEX Standard 100) and are characterized by a high resistance to mites and germs. smart® PILLOW CASES are also made of durable cotton and are easy to change and clean.

We attach great importance to innovative materials, a perfect ergonomic shape and high-quality workmanship.

For our pillow range, we primarily use the high-quality viscoelastic memory foam CosyPur® from BASF. What sets CosyPur® foam apart from other foams is its highly open-cell structure, which allows for continuous air circulation within the pillow. This creates a pleasantly cool microclimate, preventing heat buildup and perspiration.
The smart® PILLOWThe foams used guarantee optimal
Pressure relief of the body and ensure maximum comfort. In addition, the smart® PILLOWIt is characterized by excellent long-term usage properties and a high durability.

Each smart® PILLOW is developed and manufactured by a competent team of sleep researchers, product designers, and specialized producers and undergoes several quality tests. All smart® products meet the OEKO-TEX STANDARD 100.

Yes, that is possible. After receiving your order, you have up to 30 days Time, your smart® PILLOW to test and try out. If you are not satisfied with your choice, you can return the pillow to us in its original packaging within 30 days without giving a reason. Further information on the return process can be found here in the FAQ at Delivery, Returns & Refunds or our Cancellation policy.

For smart® PILLOWS with foam core we recommend regular airing as well as changing and washing of the pillowcases. The foam core itself is not washableThe surface of the foam core can be carefully cleaned with a damp cloth as needed. Allow to dry thoroughly afterwards.

The smart® SOFT PILLOW should be shaken and aired daily. The pillow is also washable up to 60°C and suitable for tumble drying.. We recommend drying in a dryer to ensure the filling dries thoroughly.

It is normal for memory foam pillows to have a new smell right out of the box and may initially smell a little unpleasant. The slightly chemical smell typically arises during the production of the foam and is harmless to health and not harmful. All smart® PILLOWs are made of certified materials tested for harmful substances and are manufactured under controlled conditions
produced.

We recommend that smart® PILLOW After unpacking, air it out for up to 24 hours so that the foam can unfold freely and unwanted odors can dissipate.

In the first years of life, children should ideally lie flat on their backs in bed and only sleep with a pillow from the age of 3 to 4. smart® KIDS ERGONOMIC PILLOW is recommended for children aged 3 to 8 years due to the different heights of the cushion sides and the rather soft degree of firmness. The slightly firmer smart® KIDS COMFORT PILLOW is ideal for children aged 4 to 10 years.

! Growth and physical development can vary greatly among children. Despite the age recommendation, you should always check whether your child can maintain a neutral and comfortable sleeping position on their pillow and whether the pillow actually feels comfortable.

Our KIDS PILLOWS pillows differ primarily in their shape and support. Which pillow is right for your child depends entirely on their body type, size, and personal preference.

The slightly softer smart® KIDS ERGONOMIC PILLOW Thanks to the different heights of the pillow sides, it is suitable for both petite and larger children who like to sleep on their side or back. The ergonomic neck wave provides optimal head support. smart® KIDS COMFORT PILLOW With its slightly curved shape, it allows flexible use in changing sleeping positions and, with medium support, is also suitable for larger and stronger children.