You can pay via PayPal, credit card, Google Pay, iDEAL, Klarna: Pay later, or instant bank transfer. It's very easy: simply select your preferred payment method at checkout. Currently, subscriptions can only be paid for with PayPal.

All orders are typically processed and handed over to the shipping provider within 24–48 hours. Delivery within Germany usually takes approximately 2–4 business days, and delivery to other European countries approximately 3–5 business days. During promotional periods or periods of high order and shipping volume, processing and delivery times may be longer.

Only one discount code can be redeemed per order. Discount offers generally cannot be combined. You can find more information here. Discount and promotional terms and conditions.

Unfortunately, we are usually unable to apply a discount code after an order has been completed.

Depending on whether your order has already been processed, we may still be able to adjust the address. If so, please contact our team as soon as possible.

E-mail: service@smartsleep.com

From an order value of 50,00 € We offer free shipping within Germany. You can find an overview of all shipping costs here. here.

We usually ship our packages with DHL. You will receive the tracking code for tracking your shipment in our confirmation email as soon as your package is on its way. This way you can check the current location of your package at any time.

You can cancel your order. Please contact us as soon as possible if you wish to do so. service@smartsleep.com to our team.

No. Direct exchanges are not possible with us. If your
If your desired product is available, you can order it online from us. Shop
Order now. You can return the unwanted item to us and of course receive a full refund. You have the option to return your goods to us within 30 days of the purchase date.

We apologize if anything went wrong during packing or transport. Please send us an email to info@smartsleep.com, so that we can quickly find a suitable solution.

Should you ever not be able to connect with your smartsleepIf you are not satisfied with your ® order, we naturally offer you the option of returning it to us. Pillows in their original packaging and unopened pillowcases, as well as dietary supplements, can be returned to us within 30 days. You can find all the information here. HERE

Once your return has arrived with us, you will receive a confirmation from us. 

We typically need a maximum of 14 days to process your return after receiving it. This may take longer after larger returns. SaleThe promotions will be extended. You will receive a notification with the refund after processing.

It's best to keep your postal receipt as proof until the refund has been processed. 

• Pillows and blankets:
       Tested within 30 days
• Pillowcases, silk covers, bed sheets & merino blankets:
       In original packaging, within 30 days
• Dietary supplements:
       In original packaging, within 30 days
• Fragrances: 
      In original packaging, within 30 days

Please note: For hygienic reasons, keep
We reserve the right to exclude heavily used or damaged products from the refund.
to exclude or

to undertake a reduction in value. For Bundle- and free items are subject to the following conditions:
Return policy terms and conditions. 

Click on the menu or in the upper right corner next to the search field. My account and simply register with your email address.

With a customer account, you can easily log in for a faster checkout on your next order, save your delivery and payment information, and manage all subscriptions and orders yourself.

By registering, you also automatically become a member of our smartsleep® CLUB and participate in the free loyalty program! Here you can easily collect loyalty points and redeem them for exclusive rewards and discounts. More information about smartsleep® CLUB you will find here.

Simply proceed to checkout as usual and enter the 16-digit code of your gift voucher. If your order does not cover the entire voucher value, the remaining amount will be stored as credit on your gift card.

Yes, as long as there is still a balance available, you can use your gift voucher as often as you like.

Yes, that's possible. Simply enter your discount code first at checkout, followed by the 16-digit code from your gift card.

We're happy to keep you updated on your gift voucher balance at any time. Simply send a short email to info@smartsleep.com.

Yes, you can use your gift voucher for the first payment of your subscription. Subsequent payments cannot be made using a gift voucher.

smartsleep® is the brand for a restful sleep. Developed by former sleep researcher Dr. Markus Dworak, smartsleep® for innovative products for your sleep. Our supplements are developed in collaboration with experts and manufactured in Germany under high quality standards. From sleep research. For you.

Dietary supplements are used to complement a normal diet and prevent nutrient deficiencies. Under normal everyday conditions and with a balanced diet, the body is usually supplied with all essential nutrients in sufficient quantities. However, if we experience physical or mental stress, for example due to lack of sleep, increased workload, or insufficient rest, or if we neglect our daily diet, such as during business trips, the body's increased nutrient requirements can no longer be met. In these cases, dietary supplements help to meet the body's nutritional needs in a simple and safe way, thus maintaining health and performance.

The use of dietary supplements is generally not recommended for children and adolescents.

Our smartsleep® nutrient complexes consist of vitamins, minerals, amino acids, and other natural ingredients, specifically formulated for each product. The dosage of each ingredient is also related to the applicable nutrient reference values ​​(NRVs) and the recommended daily intake for adults. Furthermore, dietary supplements are generally intended for individuals with increased nutritional needs (z.B. (due to stress, intense strain, or lack of sleep) or whose nutritional needs cannot be met by a balanced and healthy diet. Children and adolescents are among the most vulnerable.
This is not usually the target group.

Your body recovers during sleep and needs essential nutrients to do so. Our supplements are specially formulated for nighttime use, providing your body with these nutrients precisely when it needs them most. They are also taken before bed because many nutrients cannot be permanently stored in the body.

All smartsleep® dietary supplements are manufactured in certified production facilities in Germany under strictly controlled conditions. Production adheres strictly to legal requirements and the highest quality and hygiene standards. We also place great emphasis on sustainability and the use of high-quality raw materials. For reasons of quality and shelf life, we unfortunately cannot completely eliminate the need for light- and oxygen-impermeable packaging. However, we already use 100% recyclable materials and are constantly seeking new solutions.

When taking the smartsleep®-Liquids (ORIGINAL, IMMUNE,
BEAUTY, BEAUTY NIGHT ELIXIR) No problems are expected during pregnancy or breastfeeding after consulting a doctor. These are dietary supplements consisting exclusively of safe ingredients. If, in addition to smartsleepIf you are taking other dietary supplements or vitamin preparations, it is possible that you may exceed the recommended daily intake of individual nutrients. If you are unsure, you should consult your doctor for final advice.

smartsleep® capsules (SLEEP+ and RELAX & SLEEP) as well as the smartsleep® SLEEP SPRAY These medications are not recommended for use during pregnancy and breastfeeding. If you are unsure, please consult your doctor for final advice.

Our products should be stored in a cool, dry place. Direct sunlight and temperatures below 5°C and above 35°C should be avoided.

smartsleep® consists of natural ingredients that affect the product's shelf life. Generally, our products remain perfectly usable for several months after delivery. The exact shelf life is also printed on the packaging.

Yes, even after the best-before date, our food supplements can still be taken safely for up to 2-3 months.

All our products are generally produced with a sufficiently long best-before date. The best-before date
is the date until which a product at least It can be stored and consumed without losing its specific properties.

Our dietary supplements contain many natural ingredients that are subject to natural degradation over time. Therefore, after the best-before date, some vitamins and minerals may be present in lower concentrations. This does not mean that our products must be discarded immediately after the best-before date. While their effectiveness may be slightly reduced, the supplements can still be consumed without concern even after the best-before date.

smartsleep® BEAUTY and smartsleep® BEAUTY NIGHT ELIXIR They contain high-quality collagen hydrolysate of marine origin and are therefore not vegan.

smartsleep® ORIGINAL is a specially developed nutrient complex (dietary supplement) that is taken before bedtime.
in smartsleepThe nutrients contained in ® ORIGINAL contribute, among other things, to
normal nervous system function (Magnesium), support the
Energy metabolism (vitamin B6), protects cells from oxidative damage
Stress (Vitamin B2) and contribute to the reduction of tiredness and fatigue
Fatigue in (riboflavin).

smartsleep® BEAUTY consists of important vitamins, minerals and
amino acids as well as the two essential ones Beauty-nutrients collagen and
Hyaluronic acid, which promotes the natural regeneration of skin and hair,
Supports nails and connective tissue.

The smartsleep® BEAUTY NIGHT ELIXIR contains the same vitamins
and minerals, but in comparison it is distinguished by a higher content of collagen and hyaluronic acid and includes other high-quality premium ingredients.Beauty-Nutrients such as ceramides, coenzyme Q10 and bamboo extract with a high silicon content.

At a glance: Comparison of ingredients

Yes, some of our products can be combined very well and can be taken simultaneously or together without any problems. Due to the sometimes high dosage of individual vitamins and nutrients, you should... Liquids (ORIGINAL / IMMUNE / BEAUTY / BEAUTY NIGHT ELIXIR) do not combine them with each other and you per night always for each a Decide on a liquid nutrient mix.

This is how you can smartsleepEasily combine ® products:

* SLEEP+ Sleep capsules + 1 Liquid

* RELAX & SLEEP Relaxation capsules + 1 Liquid

* SLEEP SPRAY + 1 Liquid

* SLEEP+ Sleep capsules + RELAX & SLEEP Relaxation capsules

* SLEEP+ Sleep capsules + RELAX & SLEEP Relaxation capsules + 1 Liquid

* SLEEP SPRAY + RELAX & SLEEP Relaxation capsules

* SLEEP SPRAY + RELAX & SLEEP Relaxation capsules + 1 Liquid

* MORNING VITAMINS + SLEEP+ Sleep capsules or SLEEP SPRAY + RELAX & SLEEP Relaxation capsules + 1 Liquid

Which pillow is ideal for you depends on your sleeping habits, your body type, and your individual needs. These factors influence the choice of shape, firmness, size, and height of your pillow and determine specific requirements, for example, whether the pillow should have special support features or be easy to transport.

In our Sleep Magazine You will find detailed information here. information about different types of pillows and our Pillow advisor helps you find the right pillow.

Our recovery Pillow It has an integrated head recess for pressure relief. This is
Ergonomically shaped, this pillow stabilizes your head, neck, and cervical spine in a natural position. For optimal support, place the pillow with the head indentation facing upwards. If you prefer less support, simply turn the pillow so the head indentation rests on the mattress. This allows you to enjoy a restful night's sleep and experience the kind of rest you desire.

When switching to a new pillow, it can take a few days for the body, head and neck to get used to the changed sleeping position.

Therefore, we offer a 30-day risk-free testing, so that you can form your own opinion in peace.

The correct pillow height It corresponds to your personal support needs and is based on your preferred sleeping position as well as the shape of your head, shoulders and neck.

Here's how to determine the optimal pillow height: If you sleep on your back, stand upright with your back to the wall (if you sleep on your side, stand sideways), without leaning against it, and keep your head straight. The distance between the wall and your head will then roughly correspond to your personal support needs and is best measured with a tape measure and the help of another person.

Our smart® PILLOWS mattresses are specifically designed for different sleeping positions and differ particularly in their support level, shape, size, and application. Simple & quick help in choosing yours. smart® PILLOWYou can find further information about our product features in our practical guide. Pillow advisor. You can find exact details about your desired pillow directly on the respective product page in our [website/store name]. Onlineshop.

To ensure exceptionally high-quality and durable products, we exclusively use state-of-the-art, high-quality materials. All our textiles have been tested for harmful substances and are certified according to the OEKO-TEX STANDARD 100.

The smart® SOFT PILLOWThey consist of an innovative synthetic filling made from sustainable PrimaLoft® Bio™ fiber and a cover made of 100% cotton.

All other smart® PILLOWThese pillows are made from certified viscoelastic memory foam from the brand CosyPur®, which is characterized by optimal support, effective adaptation to individual pressure, high germ resistance, and efficient temperature regulation. The standard pillowcase included is made of an elastic material blend of polyester and viscose (65%/35% or 60%/40%).

The separately available smart® PILLOW CASEThey are made of 100% cotton.

Each smart® PILLOW It is currently available in a standard size and hardness corresponding to the model. We are constantly developing our products and are confident that we will be able to offer further and customized product features in the future.
An overview of all smart® PILLOWYou can find it in our Pillow advisor.

Yes, all smart® PILLOWThese mattresses are ideal for allergy sufferers. The breathable and hypoallergenic memory foam or the high-quality synthetic fibers are free of harmful substances (OEKO-TEX Standard 100) and are characterized by high resistance to mites and germs. smart® PILLOW CASEThey are also made of durable cotton and are easy to change and clean.

We place the highest value on innovative materials, a perfect ergonomic shape and high-quality workmanship.

For our pillow range, we primarily use the high-quality viscoelastic memory foam CosyPur® from BASF. CosyPur® foam differs fundamentally from other foams due to its highly open-cell structure, which allows for continuous air circulation within the pillow. This creates a pleasantly cool microclimate, preventing heat build-up and perspiration.
The in the smart® PILLOWThe foams used guarantee optimal performance.
Pressure relief for the body and ensuring maximum lying comfort. Furthermore, the smart® PILLOWIt is characterized by excellent long-term use properties and high durability.

Each smart® PILLOW It is developed and manufactured by a competent team of sleep researchers, product designers, and specialized producers, and undergoes several quality checks. All smart® products meet the OEKO-TEX STANDARD 100.

Yes, that's possible. After receiving your order, you have up to... 30 days Time, your smart® PILLOW to test and try out. If you are not satisfied with your choice, the pillow can be returned to us within 30 days in its original packaging without giving a reason. You can find more information about the return process here in the FAQs under Delivery, Returns & Refunds or our Cancellation policy.

Please note that the trial period does not apply to our pillowcases. These must be returned to us in their original packaging. Please use your own bedding when testing our pillows.

For smart® PILLOWFor pillows with a foam core, we recommend regular airing as well as changing and washing the pillowcases. The foam core itself is not washable.. The surface of the foam core can be carefully cleaned with a damp cloth if necessary. Then allow it to dry thoroughly.

The smart® SOFT PILLOW It should be fluffed and aired daily. The pillow is also washable up to 60°C and suitable for tumble drying.. We recommend drying in a tumble dryer to ensure the filling is completely dry.

If you want to take your pillow with you when you travel, you can simply roll it up from the narrow side and put it in the
supplied Travel Store it in the bag. When you unpack it later, it will unfold and regain its original shape after a short time. Please do not attempt to fold the pillow. This could, in the worst case, cause the pillow core to break.

It is normal for memory foam pillows to have a new smell immediately after unpacking and to smell somewhat unpleasant at first. The slightly chemical odor typically arises during the manufacturing of the foam and is harmless to health and not harmful. All smart® PILLOWThey consist of certified materials that have been tested for harmful substances and are manufactured under controlled conditions.
produced.

We recommend that smart® PILLOW Leave to air out for up to 24 hours after unpacking so that the foam can unfold freely and any unwanted odors can dissipate.

During the first few years of life, children should ideally sleep flat on their backs in bed and only use a pillow from the age of 3 to 4. smart® KIDS ERGONOMIC PILLOW and that smart® KIDS COMFORT PILLOW They are recommended due to their child-friendly design and support for children aged approximately 3 to 10 years.

Children's growth and physical development can vary greatly. Therefore, despite age recommendations, you should always check whether your child can assume a neutral and comfortable sleeping position on their pillow and whether the pillow itself feels truly comfortable.

Our KIDS PILLOWPillows differ particularly in their shape and support level. Which pillow is right for your child depends entirely on their body type, size, and personal preference.

smart® KIDS COMFORT PILLOW (Bestseller)
Suitable for all sleeping positions
Ergonomic shape made of memory foam
Medium hardness
For children aged 3–10 years

smart® KIDS ERGONOMIC PILLOW
Ergonomic neck support for optimal head and neck support
Suitable for all sleeping positions
Made of memory foam
Softer hardness level
For children aged 3–10 years

smart® KIDS DREAM PILLOW
Filled with high-quality siliconized hollow fiber (similar to down pillows)
The softest of our children's pillows
A pleasant, classic pillow feel similar to a down pillow.
Suitable for all sleeping positions
For children aged 3–10 years

Yes. You can easily select your desired design from the kids' section. Comfort Pillow CaseSelect and order. These covers also fit the Kids Dream Pillow.

Please note that memory foam pillows are not washable and should only be aired out. The included pillowcases, however, are washable. If you are looking for a pillow that can be fully machine washed, we recommend our Kids pillow. Dream PillowYou can safely wash this in the washing machine at up to 60°C.

Yes, you can also test our mattress toppers risk-free for 30 days. We recommend using an existing bed sheet during the trial period.

We ship our toppers with DHL. d.h. You don't need to schedule an appointment with a shipping company. If you ordered multiple mattress toppers, you will receive multiple packages from us.

In principle, this is possible. Using a topper is particularly useful if your waterbed feels too firm, you notice pressure points on your shoulders or hips, you tend to get cold or sweaty at night and want to improve your sleeping environment, and/or your waterbed is a bit older and needs more comfort.

Please report the return as usual via our Returns portal You will receive your return label there. Please pack the topper securely and return it to us in the original shipping box. Larger toppers should first be folded in half and then rolled up. This works best with a second [unclear - possibly a reference to a specific tool or method]. Person.Write a clear and concise answer to guide your customers.

To ensure a long lifespan, we recommend airing the topper regularly. The foam core is not washable, but the cover is removable and can be cleaned according to the care instructions on the label.

It's normal for memory foam to have a new smell and initially smell somewhat unpleasant right after unpacking. This slightly chemical odor typically occurs during the foam's manufacturing process and is harmless and not a health hazard. smartsleep® PILLOWThe mattress topper and mattress pad are made from certified materials tested for harmful substances and are produced under controlled conditions. We recommend airing out the topper for up to 24 hours after unpacking to allow the foam to fully expand and any unwanted odors to dissipate.

You can freely choose which side should face up. The hybrid foam side (grey foam core) offers a resilient, balanced, and supportive feel. The memory foam side (light foam core) gently adapts to the contours of your body and can reduce pressure points on your shoulders, back, and hips.