You can pay via PayPal, credit card, Google Pay, iDEAL, Klarna: Pay later, or Sofortüberweisung. It's easy to do by choosing a payment method during checkout. Currently, you can only pay for subscriptions with PayPal.

All orders are generally processed and handed over to the shipping service provider within 24–48 hours. Delivery times within Germany typically take approximately 2–4 business days, while deliveries to other European countries take approximately 3–5 business days. During promotional periods or periods of increased order and shipping volume, processing and delivery times may be longer.

Only one discount code can be redeemed per order. Discount promotions cannot generally be combined with one another. For more information, see Discount and promotional conditions.

Unfortunately, we are generally unable to apply a discount code once an order has been completed.

Depending on whether your order has already been processed, we may still be able to adjust the address. In this case, please contact our team as soon as possible.

E-mail: service@smartsleep.com

From an order value of 100,00 € We offer free shipping within Germany. You can find an overview of all shipping costs here. here.

We usually ship our packages with DHL. You'll receive the tracking code with our confirmation email as soon as your package is on its way. This way, you can always find out where your package is.

Cancellation of your order is generally possible. In this case, please contact us as soon as possible at service@smartsleep.com to our team.

No. We do not offer direct exchanges. If your
If the product you want is available, you can order it online at Shop
You can return the unwanted item to us and, of course, receive a full refund. You have the option to return your goods to us within 30 days of receipt.

We apologize if anything went wrong during packing or transport. Please email us at info@smartsleep.comso that we can quickly find a suitable solution.

Should you ever not be able to connect with your smartsleepIf you are not satisfied with your ® order, we naturally offer you the option of returning it to us. Pillows in their original packaging and unopened pillowcases, as well as dietary supplements, can be returned to us within 30 days. You can find all the information here. HERE

Once your return has arrived with us, you will receive confirmation from us.

We usually need a maximum of 14 days to process your return after receipt of the return. This may vary depending on the Sales promotions. You will receive a notification with your refund after processing.

It's best to keep your postal receipt as proof until the refund has been processed.

• Kissen und Decken:
  Getestet innerhalb von 30 Tagen
• Kissenbezüge:
  Originalverpackt innerhalb von 30 Tagen
• Nahrungsergänzungsmittel:
  Originalverpackt innerhalb von 30 Tagen
• Düfte: Originalverpackt
  innerhalb von 30 Tagen

Bitte beachte: Aus hygienischen Gründen behalten
wir uns vor, stark gebrauchte oder beschädigte Produkte von der Rückerstattung
auszuschließen oder

eine Wertminderung vorzunehmen. Für Bundle- und Gratisartikel gelten die
Regelungen der Rückgabebedingungen.

Click on the menu or in the top right corner next to the search field My Account and register easily with your email address.

With a customer account, you can easily log in for a faster checkout on your next order, save your delivery and payment information, and manage all subscriptions & Manage orders yourself.

By registering you will also automatically become a member of our smartsleep® CLUB and join the free loyalty program! Here you can easily collect loyalty points and redeem them for exclusive rewards and discounts. Further information about smartsleep® CLUB you will find here.

Simply proceed to checkout as usual and enter the 16-digit code of your gift card. If your order doesn't cover the entire voucher value, the remaining amount will remain as credit on your gift card.

Yes, as long as you still have credit, you can use your gift voucher as often as you like.

Yes, that's possible. Simply enter your discount code first during checkout, followed by the 16-digit code from your gift card.

We'll be happy to inform you about your gift card balance at any time. Simply send us a short email to info@smartsleep.com.

Yes, you can use your gift card for the first payment of your subscription. All subsequent payments cannot be made using a gift card.

smartsleep® is the brand for restful sleep. Developed by former sleep researcher Dr. Markus Dworak, smartsleep® for innovative products for your sleep. Our supplements are developed in collaboration with experts and manufactured in Germany to high quality standards. From sleep research. For you.

Dietary supplements are used to supplement a normal diet and prevent nutrient deficiencies. Under "normal" everyday conditions and with the help of a balanced diet, the body is usually supplied with all important nutrients in sufficient quantities. However, if we are exposed to physical or mental stress, for example, due to lack of sleep, increased workload, or reduced rest periods, or if we neglect our daily diet, such as on business trips, the body's increased nutrient requirements can no longer be met. In these cases, dietary supplements help to meet the body's nutrient needs in a simple and safe way to keep it healthy and productive.

The use of dietary supplements is generally not recommended for children and adolescents.

Our smartsleep® nutrient complexes consist of vitamins, minerals, amino acids, and other natural ingredients that have been specially formulated for each product. The dosage of the individual ingredients is also related to the applicable nutrient reference values ​​(NRV) and the daily recommended intake for adults. Furthermore, dietary supplements are generally aimed at individuals with increased nutrient requirements (z.B. due to stress, intense exercise or lack of sleep) or whose nutritional needs cannot be met through a balanced and healthy diet. Children and adolescents are among the
Usually not for this target group.

Your body recovers during sleep and needs important nutrients to do so. Our supplements are specifically developed for the night and provide the body with nutrients precisely when it urgently needs them. They are also taken before sleep, as many nutrients cannot be permanently stored in the body.

All smartsleep® nutritional supplements are manufactured in certified production facilities in Germany under strictly controlled conditions. Production is carried out in strict compliance with legal requirements and the highest quality and hygiene standards. We also place great value on sustainability and the use of high-quality raw materials. For reasons of quality and durability, we unfortunately cannot completely do without light- and oxygen-impermeable packaging. However, we already use 100% recyclable materials and are constantly looking for new solutions.

When taking the smartsleep®-Liquids (ORIGINAL, IMMUNE,
BEAUTY, BEAUTY NIGHT ELIXIR) After consulting a doctor, no problems are to be expected during pregnancy or while breastfeeding. These are food supplements that consist exclusively of safe ingredients. If, in addition to smartsleep® other dietary supplements or vitamin preparations, it may be possible to exceed the recommended daily intake of certain nutrients. If you are unsure, you should consult your doctor for final advice.

smartsleep® capsules (SLEEP+ and RELAX & SLEEP) and the smartsleep® SLEEP SPRAY are not recommended for use during pregnancy or breastfeeding. If unsure, consult your doctor for definitive advice.

Our products should be stored in a cool, dry place. Avoid direct sunlight and temperatures below 5°C and above 35°C.

smartsleep® consists of natural ingredients, which influence the best-before date of the products. Our products generally have an unlimited shelf life of several months after delivery. The exact best-before date is also printed on the packaging.

Yes, even after the best-before date has expired, our dietary supplements can still be taken safely for up to 2-3 months.

All our products are generally produced with a sufficiently long best-before date (BBD).
is the date until which a product at least can be stored and consumed without losing its specific properties.

Our food supplements contain many natural ingredients that are subject to natural degradation over time. Therefore, after the expiration date, some vitamins may no longer be available. & Minerals are present in lower concentrations in the products. This does not mean that our products must be disposed of immediately after the expiration date. Although their effectiveness may be slightly reduced, the dietary supplements can be consumed safely even after the expiration date.

smartsleep® BEAUTY and smartsleep® BEAUTY NIGHT ELIXIR contain high-quality collagen hydrolysate of maritime origin and are therefore not vegan.

smartsleep® ORIGINAL is a specially developed nutrient complex (food supplement) that is taken before bedtime.
in smartsleep® ORIGINAL nutrients contribute, among other things, to
normal function of the nervous system (magnesium), support the
Energy metabolism (vitamin B6), protect the cells from oxidative
Stress (vitamin B2) and contribute to the reduction of fatigue and
Fatigue in (riboflavin).

smartsleep® BEAUTY consists of important vitamins, minerals and
amino acids and the two essential Beauty-nutrients collagen and
Hyaluronic acid, which promotes the natural regeneration of skin, hair,
Support nails and connective tissue.

The smartsleep® BEAUTY NIGHT ELIXIR contains the same vitamins
and minerals, but is characterized by a higher content of collagen and hyaluronic acid and contains other high-quality premiumBeauty-Nutrients such as ceramides, coenzyme Q10 and bamboo extract with a high silicon content.

At a glance: Comparison of ingredients

Yes, some of our products can be combined very well and can be taken simultaneously or together without any concerns. This is due to the sometimes high dosage of individual vitamins. & You should get our nutrients Liquids (ORIGINAL / IMMUNE / BEAUTY / BEAUTY NIGHT ELIXIR) do not combine them with each other and you per night always for each a Decide on a liquid nutrient mix.

This is how you can smartsleepEasily combine ® products:

* SLEEP+ Sleep capsules + 1 Liquid

* RELAX & SLEEP Relaxation capsules + 1 Liquid

* SLEEP SPRAY + 1 Liquid

* SLEEP+ Sleep capsules + RELAX & SLEEP Relaxation capsules

* SLEEP+ Sleep capsules + RELAX & SLEEP Relaxation capsules + 1 Liquid

* SLEEP SPRAY + RELAX & SLEEP Relaxation capsules

* SLEEP SPRAY + RELAX & SLEEP Relaxation capsules + 1 Liquid

* MORNING VITAMINS + SLEEP+ Sleep capsules or SLEEP SPRAY + RELAX & SLEEP Relaxation capsules + 1 Liquid

Which pillow is ideal for you depends on your sleeping habits, body constitution, and individual needs. These factors influence the choice of shape, firmness, size, and height of your pillow and determine specific requirements, such as whether the pillow should have special support features or be easy to transport.

In our Sleep magazine you will find detailed information about different types of pillows and our Pillow Advisor helps you find the right pillow.

Our recovery Pillow It has an integrated head recess for pressure relief. This is
Ergonomically shaped, this pillow stabilizes your head, neck, and cervical spine in a natural position. For optimal support, place the pillow with the head indentation facing upwards. If you prefer less support, simply turn the pillow so the head indentation rests on the mattress. This allows you to enjoy a restful night's sleep and experience the kind of rest you desire.

When switching to a new pillow, it can take a few days for the body, head and neck to get used to the changed sleeping position.

Therefore, we offer a 30-day risk-free testingso that you can form your own opinion in peace.

The right pillow height corresponds to your personal support needs and is based on your preferred sleeping position as well as the shape of your head, shoulders and neck.

How to determine the optimal pillow height: If you're a back sleeper, stand upright against a wall (if you're a side sleeper, stand sideways), avoid leaning, and keep your head straight. The distance between the wall and your head will then roughly correspond to your personal support needs and is best measured with the help of a tape measure and another person.

Our smart® PILLOWS are specially designed for different sleeping positions and differ in their support, shape, size and application. & quick help in choosing your smart® PILLOWs and further information about our product features can be found in our practical Pillow Advisor. You can find detailed information about your desired pillow directly on the respective product page in our Onlineshop.

To ensure exceptionally high-quality and long-lasting products, we use only the most modern, high-quality materials. All our textiles have been tested for harmful substances and are certified according to the OEKO-TEX STANDARD 100.

The smart® SOFT PILLOWS consist of an innovative synthetic filling made of sustainable PrimaLoft® Bio™ fiber and a cover made of 100% cotton.

All other smart® PILLOWS are made from certified viscoelastic memory foam from the CosyPur® brand, which is characterized by optimal support, effective adaptability to individual pressure, high germ resistance, and efficient thermal management. The standard pillowcase included here is made of a stretchy material blend of polyester and viscose (65%/35% or 60%/40%).

The separately available smart® PILLOW CASES are made of 100% cotton.

Each smart® PILLOW is currently available in a standard size and hardness corresponding to the model. We are constantly developing our products and are confident that we will be able to offer additional, customized product features in the future.
An overview of all smart® PILLOWYou can find it in our Pillow Advisor.

Yes, all smart® PILLOWS are ideal for allergy sufferers. The breathable & The anti-allergic memory foam and the high-quality synthetic fibers are free from harmful substances (OEKO-TEX Standard 100) and are characterized by a high resistance to mites and germs. smart® PILLOW CASES are also made of durable cotton and are easy to change and clean.

We attach great importance to innovative materials, a perfect ergonomic shape and high-quality workmanship.

For our pillow range, we primarily use the high-quality viscoelastic memory foam CosyPur® from BASF. What sets CosyPur® foam apart from other foams is its highly open-cell structure, which allows for continuous air circulation within the pillow. This creates a pleasantly cool microclimate, preventing heat buildup and perspiration.
The smart® PILLOWThe foams used guarantee optimal
Pressure relief of the body and ensure maximum comfort. In addition, the smart® PILLOWIt is characterized by excellent long-term usage properties and a high durability.

Each smart® PILLOW is developed and manufactured by a competent team of sleep researchers, product designers, and specialized producers and undergoes several quality tests. All smart® products meet the OEKO-TEX STANDARD 100.

Yes, that's possible. After receiving your order, you have up to... 30 days Time, your smart® PILLOW to test and try out. If you are not satisfied with your choice, the pillow can be returned to us within 30 days in its original packaging without giving a reason. You can find more information about the return process here in the FAQs. Delivery, Returns & refund or our Cancellation policy.

Please note that the trial period does not apply to our pillowcases. These must be returned to us in their original packaging. Please use your own bedding when testing our pillows.

For smart® PILLOWS with foam core we recommend regular airing and changing & Washing the pillowcases. The foam core itself is not washableThe surface of the foam core can be carefully cleaned with a damp cloth as needed. Allow to dry thoroughly afterwards.

The smart® SOFT PILLOW should be shaken and aired daily. The pillow is also washable up to 60°C and suitable for tumble drying.. We recommend tumble drying to ensure the filling dries thoroughly.

Wenn du dein Kissen mit auf Reisen nehmen möchtest, kannst du es ganz einfach von der schmalen Seite her einrollen und in der
mitgelieferten Travel Bag verstauen. Wenn du es später wieder auspackst, entfaltet es sich so wieder und erhält nach kurzer Zeit seine ursprüngliche Form zurück. Bitte versuche nicht das Kissen zu falten. Dies kann im schlimmsten Fall zum Bruch des Kissenkernes führen.

It is normal for memory foam pillows to have a new smell right out of the box and may initially smell a bit unpleasant. The slightly chemical smell typically arises during the production of the foam and is harmless to health and not harmful. All smart® PILLOWs are made of certified materials tested for harmful substances and are manufactured under controlled conditions
produced.

We recommend that smart® PILLOW After unpacking, air it out for up to 24 hours so that the foam can expand freely and unwanted odors can dissipate.

During the first few years of life, children should ideally sleep flat on their backs in bed and only use a pillow from the age of 3 to 4. smart® KIDS ERGONOMIC PILLOW and that smart® KIDS COMFORT PILLOW They are recommended due to their child-friendly design and support for children aged approximately 3 to 10 years.

Children's growth and physical development can vary greatly. Therefore, despite age recommendations, you should always check whether your child can assume a neutral and comfortable sleeping position on their pillow and whether the pillow itself feels truly comfortable.

Our KIDS PILLOWS pillows differ primarily in their shape and support level. Which pillow is right for your child depends entirely on their body type, size, and personal preference.

The slightly softer smart® KIDS ERGONOMIC PILLOW Thanks to the different heights of the pillow sides, it is suitable for both petite and larger children who like to sleep on their side or back. The ergonomic neck wave provides optimal head support. smart® KIDS COMFORT PILLOW With its slightly curved shape, it can be used flexibly in different sleeping positions and, with its medium support, is also suitable for larger and stronger children.

Ja. Du kannst ganz einfach dein Wunschmotiv unter den Kids Comfort Pillow Cases auswählen und bestellen. Diese Bezüge passen auch auf das Kids Dream Pillow.

Bitte beachte, dass Memoryschaum-Kissen nicht waschbar sind und lediglich gelüftet werden sollten. Die mitgelieferten Eigenbezüge können hingegen gewaschen werden. Wenn Du ein Kissen suchst, welches vollständig in der Waschmaschine gereinigt werden kann, empfehlen wir dir unser Kids Dream Pillow. Dieses kannst du bedenkenlos bei bis zu 60° in der Waschmaschine waschen.

Ja, du kannst auch unsere Topper 30 Tage lang risikofrei testen. Wir empfehlen dir während des Testzeitraumes ein vorhandenes Bettlaken zu nutzen.

Wir versenden unsere Topper mit DHL, d.h. du musst keinen Termin mit einer Spedition vereinbaren. Wenn du mehrere Topper bestellt hast, erhältst du von uns auch mehrere Pakete.

Grundsätzlich ist dies möglich. Besonders sinnvoll ist die Verwendung eines Toppers wenn dir das Wasserbett zu fest erscheint, du Druckstellen an Schulter oder Hüfte bemerkst, du nachts leicht frierst oder schwitzt und das Schlafklima verbessern möchtest und/oder dein Wasserbett schon etwas älter ist und mehr Komfort erhalten soll.

Bitte melde die Retoure zunächst ganz normal über unser Retourenportal an. Dort erhältst du auch dein Retourenlabel. Bitte verpack den Topper sicher und sende ihn in dem ursprünglichen Versandkarton an uns zurück. Größere Topper sollten zunächst mittig gefalten und anschließend eingerollt werden. Am besten klappt dies mit einer zweiten Person.Write a clear and concise answer to guide your customers.

Für eine lange Haltbarkeit empfehlen wir, den Topper regelmäßig zu lüften. Der Schaumkern ist nicht waschbar, der Bezug hingegen ist abnehmbar und kann gemäß den Pflegehinweisen auf dem Etikett gereinigt werden.

Es ist normal, dass Memory-Schaum direkt nach dem Auspacken einen Neugeruch aufweisen und zunächst etwas unangenehm riechen kann. Der leicht chemische Geruch entsteht typischerweise bei der Herstellung des Schaumstoffs und ist gesundheitlich unbedenklich sowie nicht schädlich. Alle smartsleep® PILLOWs und TOPPER bestehen aus zertifizierten und auf Schadstoffe geprüften Materialien und werden unter kontrollierten Bedingungen produziert. Wir empfehlen, den TOPPER nach dem Auspacken bis zu 24 Stunden auszulüften, damit der Schaumstoff sich frei entfalten und ungewünschte Gerüche verfliegen können.

Du kannst frei entscheiden, welche Seite oben liegen soll. Die Hybridschaum-Seite (grauer Schaumkern) bietet ein elastisches, ausgewogenes und unterstützendes Liegegefühl. Die Memory-Schaum-Seite (heller Schaumkern) passt sich sanft den Körperkonturen an und kann Druckpunkte an Schultern, Rücken und Hüfte reduzieren.