You can pay via PayPal, credit card, ApplePay, iDEAL, Klarna: Pay later or Sofortüberweisung. This is very easy to do by choosing a payment method at checkout. You can currently only pay for a subscription with PayPal.

All orders are usually processed within 24 - 48 hours and handed over to the shipping service provider. Experience shows that delivery times within Germany are around 2 - 4 working days, and delivery to other European countries is around 3 - 5 working days. During promotional periods or when there is an increased volume of orders and shipping, processing and delivery times may be longer.

Only one discount code can be redeemed per order. Discount promotions cannot usually be combined with one another. You can find more information at discount and promotional conditions.

As a rule, we are unfortunately no longer able to apply a discount code after an order has been completed.

Depending on whether your order has already been processed, we may be able to adjust the address. In this case, please contact our team as soon as possible

E-mail: service@smartsleep.com

For orders over €50.00, shipping is free within Germany. You can find an overview of all shipping costs here.

We usually send our packages with DHL. You will receive the tracking code to track the shipment with our confirmation email as soon as your package is on its way. This way you can find out where your package is at any time.

It is generally possible to cancel your order. In this case, please contact us as soon as possible at service@smartsleep.com to our team.

Yes, that is possible. Please send us an email to service@smartsleep.comso that we can find a suitable solution.

We are sorry if something went wrong during packing or transport. Please send us an email to service@smartsleep.comso that we can quickly find a suitable solution.

If you are not satisfied with your smartsleep® order, we will of course offer you the opportunity to return your order to us. Cushions in the original packaging and original dietary supplements can be returned to us within 30 days of without justification.

The course of the return is very simple:

1. Send us a short information with the revocation of your order to service@smartsleep.com.

2. Our customer service will send you a return label / QR code for return.Please note that we only cover the costs of a return if it is a return within Germanyor a return based exclusively from our fault acts from abroad ( see cancellation policy).

3. Simply release your return package in the next DHL acceptance point.

4. After receiving and successfully examining your return, we will initiate the refund. The amount will be credited to the payment method you have chosen within 7 days or the total amount of your invoice is reduced by the amount of the returned article.

Click in the menu or top right next to the search field on My Account and simply register with your email address.

With a customer account, you can simply register for a faster checkout when you order, save your delivery and payment information and manage all subscriptions & orders yourself.smartsleep® Club and take part in the free loyalty program! Here you can easily collect loyalty points and redeem against exclusive premiums and discounts. You can find more information about the® Club here .

Simply go to the checkout as usual and enter the 16-digit code of your gift voucher at checkout. If your order does not cover the entire voucher value, the remaining amount will remain as credit on your gift card.

Yes, as long as there is still credit available, you can use your gift voucher as often as you like.

Yes, that is possible. Simply enter your discount code and then the 16-digit code of your gift card at checkout.

We will be happy to inform you about your gift voucher balance at any time. Simply write a short email to info@smartsleep.com.

Yes, you can use your gift card for the first payment of your subscription. All subsequent payments cannot be made using a gift card.

smartsleep® is the brand for a relaxing sleep. Developed by the former sleep researcher Dr. Markus Dworak stands smartsleep® for innovative products related to your sleep. Our supplements are developed together with experts and manufactured under high quality standards in Germany. from sleep research. For you.

Dietary supplements are used to supplement the normal diet and prevent nutrient deficiencies. Under "normal" everyday conditions and with the help of a balanced diet, the body is usually supplied with all the important nutrients in sufficient quantities. However, if we are under physical or psychological stress, for example due to little sleep, increased workload or less rest time, or if we neglect our daily diet, for example on business trips, the body's increased nutritional needs can no longer be met. In these cases, dietary supplements help to meet the body's nutritional needs in a simple and safe way in order to keep it healthy and efficient.

The use of nutritional supplements is generally not recommended for children and adolescents.

Our smartsleep® nutrient complexes consist of vitamins, minerals, amino acids and other natural ingredients that have been specially coordinated for each product. The dosage of the individual ingredients is also related to the applicable nutrient reference values ​​(NRV) and the daily recommended amount of intensity for adults. In addition, dietary supplements are generally aimed at people who have an increased nutrient requirement (e.g. through stress, intensive stress or lack of sleep) or whose nutrient requirements cannot be covered by a balanced and healthy diet. Children and adolescents in the
rule do not belong to this target group.

Your body recovers while you sleep and needs important nutrients to do so. Our supplements were specially developed for the night and provide the body with nutrients exactly when it urgently needs them. They are also taken before sleeping, as many nutrients cannot be permanently stored in the body.

All ® nutritional supplements are manufactured in certified production facilities in Germany under strictly controlled conditions. The production takes place strictly according to the legal requirements and in compliance with the highest quality and hygiene standards. We also attach great importance to sustainability and the use of high -quality raw materials. For reasons of quality and durability, we unfortunately cannot completely do without light and oxygen-permeable packaging. But we are already using 100% recyclable material today and are always looking for new solutions.

When taking the smartsleep®-Liquids (Original, IMMUNE,
BEAUTY, ) are during pregnancy and during breastfeeding No problems to be expected with doctors. These are dietary supplements that consist exclusively of harmless ingredients. If further nutritional supplements or vitamin supplements are taken in addition to smartsleep®, it may occur to exceed the recommended daily dosage of individual nutrients. In the event of uncertainties, you should be asked about a final advice. >smartsleep®are not recommended for taking during pregnancy and lactation. In the event of uncertainties, the treating doctor should be asked for a final advice.

Our products should be stored in a cool, dry place. Direct sunlight and temperatures below 5°C and above 35°C should be avoided.

® consists of natural ingredients that have an impact on the best -before date of the products. As a rule, our products are always fully durable for several months after delivery. The exact best before date is also printed on the packaging.

Yes, even after the best-before date has expired, our food supplements can still be taken safely for up to 2-3 months.

All our products are generally produced with a sufficiently long best-before date (BBD). The best-before date
is the date until which a product at least can be stored and consumed without losing its specific properties.

Our food supplements contain many natural ingredients that are subject to natural degradation over time. After the expiration date, some vitamins and minerals may be present in lower concentrations in the products. This does not mean that our products must be disposed of immediately after the expiration date. The food supplements can be consumed without hesitation even after the expiration date, although their effectiveness may be slightly reduced.

smartsleep® and ® BEAUTY NIGHT ELIXIR contain high -quality collagen hydrolysate of maritime origin and are therefore not vegan.

smartsleep® Original is a specially developed nutrient complex (dietary supplement) that is taken before sleeping. The
in smartsleep® original nutrients contribute to the
normal function of the nervous system (magnesium), support the
energy metabolism (vitamin B6), protect the cells from oxidative
stress (vitamin B2) and carry to reduce fatigue and
fatigue in (riboflavin).

smartsleep® BEAUTY consists of important vitamins, minerals and
amino acids and the two essential Beautynutrients collagen and
Hyaluronic acid, which promotes the natural regeneration of skin, hair,
Support nails and connective tissue.

The smartsleep® BEAUTY NIGHT ELIXIR contains the same vitamins
and minerals, but is characterized by a higher content of collagen and hyaluronic acid and contains other high-quality premiumBeauty-Nutrients such as ceramides, coenzyme Q10 and bamboo extract with a high silicon content.

At a glance: comparison of ingredients

The right pillow height meets your personal support needs and is based on your preferred sleeping position as well as the shape of your head, shoulders and neck.

How to determine the optimal pillow height: If you sleep on your back, stand upright backwards against a wall (if you sleep on your side, stand on your side), do not lean against it and keep your head straight. The distance between the wall and your head will then roughly correspond to your personal support needs and is best measured with the help of a tape measure and another person.

Our smart® s are specially developed for different sleeping positions and differ particularly in their support, shape, size and application. Simple & quick help with the selection of your smart® PILLOWs and further information on our product properties can be found in our practical pillow consultant. You can get exact details about your desired pillow directly on the respective product page in our Onlineshop.

In order to obtain particularly high -quality and durable products, we only use the most modern and high -quality materials. All of our textiles have been checked for pollutants and are certified with the Oeko-Tex Standard 100.

The smart® PILLOW s consist of an innovative synthetic filling from sustainable Primaloft® Bio ™- Fiber and a cover made of 100 % cotton. Running pressure, a high germ resistance and the preservation of an efficient thermal management. The standard pillow cover supplied here consists of an elastic material mix of polyester and viscose (65 % / 35 % or 60 % / 40 %). consist of 100 % cotton.

Each smart® is currently available in a unit size and hardness corresponding to the model. We are constantly developing our products and are confident that you will provide further and individual product properties in the future.
An overview of all smart ® PILLOWS can be found in our pillow consultant.

Yes, all smart® s are ideal for allergy sufferers. The breathable & anti-allergic memory foam or the high-quality synthetic fibers are free of pollutants (Oeko-Tex Standard 100) and are characterized by a high resistance to mites and germs. The ® PILLOW CASEs also consist of resistant cotton and are easy to change and clean.

We attach great importance to innovative materials, a perfect ergonomic form and high -quality workmanship.

For our series of pillows, we primarily use the high-quality viscoelastic memory foam Cosypur® from BASF. Basically, the Cosypur® foam differs from other foams by its strong off -cell, which enables permanent air circulation in the pillow. This creates a pleasantly cool microclimate, heat build -up and transpiration are avoided.
The foams used in the ® s guarantee optimal
pressure relief of the body and ensure the highest lying comfort. In addition, the ® PILLOWs is characterized by excellent long -term use properties and a high durability.

Each ® PILLOW is developed and manufactured by a competent team of sleep researchers, product designers and specialized producers and goes through several quality tests. All smart® products meet the Oeko-Tex Standard 100.

Yes, that is possible. After receiving your order, you have up to 30 days to test your smart® . If you are not satisfied with your selection, the pillow can be returned to us within 30 days without justification in the original packaging. Further information on the expiry of a return can be found here in the FAQ under Delivery, return & reimbursement or our cancellation policy.